Frequently Asked Questions

We primarily serve:

• High-net-worth individuals ($1M+ investable assets)
• Ultra-high-net-worth families and family offices
• Institutional investors including pension funds and endowments
• Corporate treasury accounts
• International clients with cross-border investment needs

Our minimum account size is $250,000 for discretionary management, with exceptions considered for clients with strong growth potential.

Our investment philosophy is built on three core principles:

1. Quality Focus: We invest in high-quality businesses with sustainable competitive advantages, strong balance sheets, and capable management teams.
2. Long-Term Orientation: We take a multi-year view on investments, avoiding short-term market noise and focusing on fundamental value creation.
3. Risk Management: We prioritize capital preservation through rigorous risk assessment, diversification, and continuous portfolio monitoring.

We combine top-down macroeconomic analysis with bottom-up security selection to construct resilient portfolios that can weather market cycles.

Environmental, Social, and Governance (ESG) considerations are fully integrated into our investment process through:

• Proprietary Scoring: Our ESG rating system evaluates companies across 28 material factors specific to their industry.
• Engagement: We actively engage with company management on ESG issues and vote proxies according to our stewardship policy.
• Exclusion Screening: We exclude companies involved in controversial weapons, tobacco production, and severe human rights violations.
• Positive Allocation: We overweight companies with leading ESG practices and strong sustainability profiles.

All our strategies incorporate ESG analysis as part of our fundamental research process.

Required documentation includes:

• Government-issued photo ID (passport or national ID card)
• Proof of residential address (utility bill or bank statement less than 3 months old)
• Source of wealth documentation (e.g., business ownership documents, employment contracts, inheritance documents)
• Bank reference letter
• Completed account application forms
• W-9 or W-8BEN tax forms for US tax reporting

Additional documentation may be required depending on your jurisdiction and account type. All documents must be certified if submitted electronically.

You can access your account through our secure Client Portal:

1. Visit client.LachaiseInvestment.com
2. Enter your unique username and password
3. Complete two-factor authentication (2FA)

Through the portal you can:

• View portfolio performance and holdings
• Access monthly statements and tax documents
• Initiate withdrawal requests
• Communicate securely with your advisor
• Update your personal information

Mobile access is available through our iOS and Android apps.

We employ a disciplined rebalancing approach:

• Threshold-Based: We rebalance when any asset class deviates by more than 5% from its target allocation
• Time-Based: We conduct comprehensive portfolio reviews quarterly
• Opportunistic: We may adjust allocations in response to significant market events

Our Investment Committee meets weekly to review market conditions and portfolio positioning. Clients receive detailed rebalancing reports explaining any adjustments made to their portfolio.