Protecting your personal and financial information is our top priority
Last Updated: July 22, 2024 | This policy describes how Lachaise Investment Fund collects, uses, and protects your personal information.
Lachaise Investment Fund S.A. ("we", "us", or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By accessing our services, you agree to the collection and use of information in accordance with this policy. We comply with applicable data protection regulations, including GDPR for European clients and local regulations in Panama and Portugal.
We collect several types of information for various purposes to provide and improve our services to you:
We use the information we collect for the following purposes:
To deliver our investment services, manage your accounts, execute transactions, and provide customer support.
To comply with anti-money laundering (AML) regulations, know-your-customer (KYC) requirements, tax reporting, and other legal obligations.
To open, administer, and service your investment accounts, including processing transactions and maintaining records.
To send you important account notifications, service updates, market insights, and other relevant information.
To protect against fraud, unauthorized transactions, claims, and other liabilities, and to enhance the security of our services.
To analyze usage trends, develop new products and services, and improve our website functionality.
We may share your information with third parties only in the following circumstances:
With trusted third parties who assist us in operating our business, such as custodians, brokers, auditors, and IT service providers, under strict confidentiality agreements.
When required by law, regulation, legal process, or governmental request, including to regulatory authorities and law enforcement agencies.
In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
We may disclose your information for any other purpose with your explicit consent.
We do not sell your personal information to third parties for marketing purposes.
We implement robust security measures to protect your personal information:
Encryption of sensitive data in transit and at rest, firewalls, intrusion detection systems, and regular security audits.
Strict access controls, employee training, and confidentiality agreements to ensure only authorized personnel access your data.
Secure facilities with controlled access to protect physical records and servers.
Regular vulnerability assessments and incident response planning to address potential security threats.
Despite our security measures, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but commit to maintaining appropriate safeguards.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy:
We maintain your information throughout our business relationship and as required to provide ongoing services.
We retain records for periods required by financial regulators, tax authorities, and anti-money laundering laws (typically 5-7 years after account closure).
We may retain information longer if necessary for legal proceedings, regulatory investigations, or to comply with applicable laws.
For former clients, we retain information for a period of 7 years after the termination of our business relationship to comply with regulatory requirements.
Depending on your jurisdiction, you may have the following rights regarding your personal information:
Request access to the personal information we hold about you.
Request correction of inaccurate or incomplete personal data.
Request deletion of your personal information under certain circumstances.
Request restriction of processing of your personal data.
Request transfer of your data to another organization.
Object to processing of your personal data for specific purposes.
To exercise any of these rights, please contact us using the information provided below. We may require verification of your identity before processing your request.
As a global investment firm with operations in Panama and Portugal, your information may be transferred to, stored, and processed in countries outside your country of residence. We ensure all international transfers comply with applicable data protection laws through:
We implement appropriate safeguards to ensure your personal information remains protected according to this Privacy Policy regardless of where it is processed or stored.
We use cookies and similar tracking technologies to enhance your experience on our website:
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Used to deliver relevant advertising (only with your consent).
You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
July 22, 2024: Added details about international data transfers and expanded rights information.
January 15, 2024: Enhanced cookie policy details and consent management.
September 5, 2023: Clarified data retention periods for different jurisdictions.
March 12, 2023: Initial comprehensive privacy policy implementation.
We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions about this Privacy Policy or our privacy practices, please contact our Data Protection Officer:
Data Protection Officer
Lachaise Investment Fund S.A.
Torre Global Bank, 53rd Floor
Calle 50, Panama City, Panama
+507 839-2964 (Monday-Friday, 9:00 AM - 5:00 PM EST)
privacy@LachaiseInvestment.com
Our EU representative:
Lachaise Investment Fund Europe, Lda.
Avenida da Liberdade 100, 5º Andar
1250-145 Lisboa, Portugal
We will respond to your inquiry within 30 days of receipt. If you are not satisfied with our response, you have the right to contact your local data protection authority.